Employee Loyalty and Motivation

Employee Loyalty and Motivation

Employees of institutions are one of the essential elements to create customer satisfaction. Sometimes the policies applied for the development of employees may be insufficient to create sustainable success.
 
With the Employee Loyalty and Motivation Consultancy program, we make sure that the HR policies created are employee-oriented. We identify employee programs that play a critical role in increasing customer satisfaction. This way, we provide the opportunity of measuring the impact of the investment made on employees on business results.
 
At the beginning of the program, we examine the current human resources and policies in detail under Employee Value, Working Environment, Success Phenomenon, Training Opportunities, Efficiency Perception, and Authority titles. We identify the factors that negatively affect employee loyalty and the issues that create a turnover. We compare your processes and business units with the results of the "customer focus" test, which measures the ability of employees to provide customer satisfaction. While creating tailor-made results, we determine the training and development opportunities your company needs on the axis of customer satisfaction and employee.

At the end of the program:

  • We support Human Resources processes with employee-oriented and applicable models.
  • We design orientation, on-the-job and refreshment, training flows, and necessary programs.
  • According to the results of employee satisfaction and customer focus tests, we compile the qualitative and quantitative recommendations that should be made in the human resources section.
  • We prepare a presentation with all of our recommendations in a matrix of "impact level" (low – medium-high) and "speed of implementation" (slow – medium – fast).