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Blog
05.01.2021
GETTING ABOVE YOURSELF IN CUSTOMER EXPERIENCE
-Alp Kohen-
Statistical data on customer experience measurement in Turkey is scarce. We introduced the Turkey Contact Center Customer Experience Research conducted by UNIQ in 2015 with a press release.
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29.12.2020
CONTACT CENTER ODDITIES SPESIFIC TO MY DEAR COUNTRY
-Alp Kohen-
Like every profession has its unique situations and tricks, Contact Centers also have many individual cases. However, some conditions are specific only to Turkey and our way of doing business.
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