Who we are

Established in 2007 and experienced in various industries and organizations, we offer unparalleled consultancy and training services to institutions that mainly want to advance their Contact Center and Customer Service operations, intending to perfect the customer experience.

We continue to work effectively with our expert team and develop relevant solutions for institutions of all sizes, from telecom to finance, from insurance to retail.

To improve customer experience and increase satisfaction, we offer programs that examine all processes in the most delicate details, increase the level of knowledge and propose new solutions. Our areas of expertise include providing development services in many areas such as strategy, process, customer experience, revenue and expense management, technology, human resources, capacity and planning, and performance management.

UNIQ in numbers

At UNIQ, we have implemented more than 700 proposals by carrying out more than 40 Consulting Projects in Turkey and abroad, and we have offered Pro Training sessions to more than 3000 managers.

40+ CONSULTINGPROJECTS

PRO TRAINING SESSIONS FOR 3000+ MANAGERS

700+ IMPLEMENTEDPROPOSALS

Our MissionPresenting value-adding, ethical, applicable, and useful ideas all the while; and accompanying our clients in every step of development and implementation of these ideas and all the subsequent phases of our original and effective proposals.

What Makes Us "UNIQ"

We are Experts in our Field We work with a strong, dynamic, and professional team whose members are devoted to specializing in Customer Experience, Customer Satisfaction, company establishment-merger-improvement. Under the strong leadership of our founder, who is one of the well-respected authorities in the industry, we continue to provide consultancy and training services to the world's and Turkey's major companies.

We are Investigative, Analytical, and Detail-Oriented We cover our topics both broadly and in-depth by questioning every detail, making accurate analyzes, and developing original and applicable solutions.

We are Realistic and Result-Oriented Instead of general discourses, we offer realistic proposals with coherent and implementable plans suitable for the dynamics of the corporations and their time limits for which we provide consultancy and training.

We Take Responsibility for our Business End-to-end One of our unique values is that we always stand behind the solutions we offer and continue to provide our full support in the process of their implementation. Our collaboration may start with consultancy and training, but we take responsibility at every stage of our corporate partnership, and we always step up to the plate.

Who Are We

What Makes Us "UNIQ"