Revenue Increase and Recovery Techniques

It is possible to set realistic targets for revenue management, retain existing customers and create new opportunities in incoming calls.
 
The Revenue Increase Techniques Consultancy Program was developed to realize persuasion, sales, and collection flows with the required processes. With the re-evaluation and revision of scripts, it is possible to improve sales competencies. With this program, handling objections is no longer a complex process. With the new method determined, performance and bonus systems are also optimized.
 
When starting the program, we first reveal the sales and persuasion opportunities in incoming calls and upsell/cross-sell opportunities. After determining the success of evaluating opportunities, we examine all types of calls in telesales, persuasion by phone, cancellation, and collection. We analyze existing scripts, processes, and workflows offered to customers and the goals of income management, the bonus system, and the success of target realization. We apply the "revenue management readiness test" to measure the ability of employees to generate income. We review the performance tracking methodology and reports. As a result of the review, we make a qualitative and quantitative analysis of the success of the employee resource in achieving the goals.