Robotic Process Automation/Robotic Desktop Automation

With the robotic process automation capabilities we offer to corporations with our RPA and RDA solutions, we automate all processes and operations carried out within business rules. We recommend scenarios in which human resources are used more efficiently, and costs are reduced.

RPA, one of our solutions that accelerates the digital transformation journey of corporations, automates complex processes with the support of analysis, prevents errors, and provides 24/7 efficient service without getting exhausted. On the other hand, RDA increases employees' work speed and efficiency by automating desktop business processes, enabling employees to focus more carefully on customers.

You can contact us for details of our RPA and RDA solutions.

RPA (Robotic Process Automation)

In RPA, robots run applications that an employee uses daily, just like the employee uses it, automating repetitive tasks. Robots communicate with other systems, trigger responses, and perform actions to perform various repetitive tasks. RPA robots imitate human users' actions according to predetermined scenarios.

For RPA, which is an integral part of digital transformation, existing processes must be analyzed in-depth and designed correctly to work effectively and efficiently. In some RPA projects, when the existing processes are re-analyzed and optimized, RPA projects produce much more efficient outputs. An effective and correctly designed RPA project not only increases efficiency and provides cost advantages but also offers the following benefits:

•   Acceleration of processes
•   Zero probability of error
• Efficient use of human resources
•   Working 24 hours a day, 7 days a week
• Increasing operational efficiency
•   Employees' focus on jobs with higher added value

RDA (Robotic Desktop Automation)

Whenever customer service representatives interact with the customer, they may have to use and navigate through numerous applications that are not integrated, which makes things more challenging in terms of productivity and completing processes without making any mistakes.

Distracted agents can spend a lot of time switching between dozens of screens to enter and review customer data, which increases the probability of error, and the customer's waiting time.

Robot software used for RDA automates business processes according to determined rules and scenarios. These robots allow employees to automate repetitive processes during their daily activities, eliminate errors while allowing the user to do other work. The software used is loaded onto the user's computer. The user's day-to-day operations are automated and accelerated, reducing the possibility of making mistakes.